Reference

Open gps89 with clear Legal terms

gps89 sets out Legal terms for account access, payment records, data handling and policy requests in one place.

Account termsData choicesLocal-law accessPayment records
gps89 Open gps89 with clear Legal terms
CONTACT ROUTES

Find Legal help beside your account

Legal questions are easier to resolve when you send the account detail connected to the request.

Policy questions Open the account support route and describe the Legal clause you need clarified. Include your registered phone number only through the secure account path, not in a public message, so we can connect the question to the correct record.
Payment records When DANA, OVO, GoPay or QRIS status needs checking, send the transaction reference shown in your account. For bank transfer or virtual account requests, we use the matching reference and account step to trace the record.
Access concerns If your phone verification or account entry stops, contact support from the login or cashier path and explain what you see. We can point you to the relevant Legal wording, while eligibility still depends on local law.
DATA PRACTICES

Browse gps89 Legal handling details

We handle Legal requests through the account details and records needed to answer them, rather than asking for unrelated material.

Data collection

We use account details, phone verification results and transaction references to operate the requested account process. A DANA, OVO, GoPay or QRIS reference can help us distinguish your payment request from another record.

Cookie use

Cookies may keep a browser session connected to your account and remember basic page choices. You can manage cookie settings in your browser, although changing them may affect login continuity or the display of the Legal page.

Account security

We may compare your phone verification and account details before access or a record change. Keep your login details private and contact support if an account action appears that you did not request.

Record retention

We retain account and payment records for the period needed to handle requests, resolve disputes and meet applicable policy duties. A request about a DANA deposit or bank transfer should include its reference for accurate handling.

Change requests

To request a correction, send the affected account field and the reason through the secure support path. We may ask for phone verification before changing identifying details, protecting the account from an unauthorised edit.

Who to contact

Use the account support route for Legal, privacy, access and payment-record questions. Keep the request specific, such as cookie use or QRIS status, so our team can direct it to the right policy area.

Check common Legal answers first

These Legal answers cover the account and record questions you are most likely to have before opening access. We keep the wording practical: eligibility depends on local law, payment references identify requests, and account changes follow a verification step. If your situation is not covered, contact us through the account support route with the relevant detail.

The Legal page covers account access, policy wording, data handling, cookies, security, payment records and requests to change or access stored details. It also explains that eligibility depends on local law, so you should confirm that access is permitted where you are before opening an account.

Yes. Access depends on local law, and where local law permits, you can follow the account path shown on the site. We do not replace local advice. If you are unsure about eligibility in Indonesia, check the applicable rule before submitting account details.

We may use your account details, phone verification result, policy request and payment reference to answer a Legal question. A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can help us locate the exact record without requesting unrelated material.

Send the field you want corrected and the reason through the secure account support route. We may ask you to complete phone verification before changing identifying details. Include the relevant payment reference only when the request concerns a DANA, QRIS or bank record.

Cookies may support your browser session and retain basic page preferences. You can manage them through your browser settings. If you remove or block certain cookies, login continuity or the way the Legal page loads may change, but you can still contact support about a cookie question.

Use the account support path and provide the transaction reference displayed for the request. Tell us whether it concerns DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We use that reference with your account step to check the status and explain the record.

You can contact us through the account support route to request access, correction or a deletion assessment. We may need to verify the account before acting, and some records may need to remain available for policy, dispute or payment handling duties.